At ATPL Online, we strive to ensure that your orders are delivered to you in a timely and efficient manner. Please review our shipping policy below for detailed information about our delivery process.
1. Shipping Areas
We currently offer shipping services across India. If you are located outside India, please contact our customer support team for assistance.
2. Order Processing Time
– Orders are processed within 1-2 business days after payment confirmation.
– During peak seasons or sale events, processing times may be slightly longer. We appreciate your patience and understanding.
3. Shipping Methods
We partner with reliable courier services to ensure your orders are delivered safely. The following shipping methods are available:
– Standard Shipping: Delivered within 5-7 business days.
– Express Shipping: Delivered within 2-3 business days (additional charges may apply).
4. Shipping Costs
– Shipping costs are calculated based on the weight of the items, delivery location, and shipping method selected.
– Free shipping may be available for orders above a certain amount. Check the website for ongoing promotions.
5. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the courier partner’s website.
6. Delivery Issues
– Failed Delivery Attempts: If the courier is unable to deliver your order due to an incorrect address or unavailability, the package will be returned to our facility. You may be charged for re-shipping.
– Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the courier service to resolve the issue.
7. Address Accuracy
Please ensure that your shipping address is accurate and complete. ATPL Online is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
8. International Shipping
Currently, we only ship within India. For international shipping inquiries, please reach out to our customer support team.
9. Contact Us
If you have any questions or concerns about your order’s shipping status, feel free to contact us:
– Email: support@atplonline.co.in
– Phone: +91 981 0060 246
– Business Hours: 9:30 TO 6:30PM
Thank you for choosing ATP Online! We appreciate your trust and look forward to serving you.
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